Privacy Policy

Depending on how you interact with us, we may collect the following information:

Personal Information

• Full Name
• Email Address
• Phone Number
• WhatsApp Number
• Company/Business Name
• Job Title or Professional Information
• Location or business-related information

Project & Business Information

When you contact us regarding our services, you may voluntarily provide information about your business, project requirements, software requirements, budget, preferred services, or other relevant information.

Technical Information

When you visit our website, certain technical information may automatically be collected, such as:

• IP address
• Browser type
• Device type
• Operating system
• Website pages visited
• Referring website
• Date and time of visit
• General usage and analytics information

We may collect information through:

• Our official website
• Contact and enquiry forms
• Facebook/Meta Instant Forms and Lead Ads
• Google or other online advertising platforms
• WhatsApp
• Email
• Telephone calls
• Social media platforms
• Direct communication with our sales or support team
• Software, applications, or services provided by Infosof Technologies

Information submitted through third-party platforms such as Facebook or Meta may also be subject to the privacy policies of those platforms.

We may use the information collected from you for legitimate business purposes, including:

• Responding to your enquiries and requests
• Providing information about our services
• Understanding your software or business requirements
• Preparing quotations and proposals
• Providing demonstrations or consultations
• Communicating with you regarding your enquiry
• Providing customer support
• Delivering and managing our services
• Improving our products, services, website, and customer experience
• Sending service-related communications
• Sending relevant promotional or marketing communications where permitted
• Preventing fraud, misuse, or unauthorized activity
• Maintaining security and protecting our systems
• Complying with applicable legal and regulatory requirements

We do not sell your personal information as a product to third parties.

If you provide your contact information through our website, advertisements, Facebook/Meta Lead Forms, or other enquiry channels, our authorized representatives may contact you regarding your enquiry or the services you requested.

Depending on your preferences and applicable law, we may contact you through:

• Phone calls
• SMS
• Email
• WhatsApp
• Other business communication channels

You may request to stop receiving promotional communications from us at any time.

When you submit information through a Facebook or Meta Lead Form associated with Infosof Technologies, the information you provide may be shared with us by Meta for the purpose of responding to your enquiry.

We may use such information to:

• Contact you regarding the enquiry submitted by you
• Understand your requirements
• Provide information about our services
• Arrange a consultation or demonstration
• Prepare a proposal or quotation
• Provide appropriate follow-up communication

Your use of Facebook and submission of information through Meta services is also subject to Meta’s applicable terms and privacy policies.

We may share your information only when reasonably necessary for legitimate business, operational, technical, or legal purposes.

This may include sharing information with:

• Authorized employees and representatives of Infosof Technologies
• Service providers supporting our business operations
• Hosting, cloud, analytics, communication, or technology providers
• Professional advisors where necessary
• Government authorities or law-enforcement agencies when legally required

We require appropriate service providers handling personal information on our behalf to maintain reasonable confidentiality and security measures.

We do not sell or rent your personal information to third parties.

We take reasonable technical and organizational measures to protect personal information against unauthorized access, alteration, disclosure, misuse, or destruction.

However, no method of transmission or electronic storage is completely secure. Therefore, while we take reasonable precautions to protect your information, we cannot guarantee absolute security of information transmitted over the internet.

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing services, maintaining business records, resolving disputes, enforcing agreements, complying with legal obligations, and protecting our legitimate business interests.

When information is no longer required, we may securely delete, anonymize, or otherwise dispose of it in accordance with applicable requirements.

Our website may use cookies, analytics technologies, and similar technologies to improve website functionality, understand visitor behaviour, measure advertising performance, and improve our services.

You may be able to control or disable certain cookies through your browser settings. However, disabling cookies may affect some website functionality.

Our website, advertisements, applications, or communications may contain links to third-party websites, platforms, or services.

We are not responsible for the privacy practices, security, or content of third-party websites or platforms. We encourage you to review the privacy policies of those third parties before providing them with your personal information.

Depending on applicable law, you may have rights regarding your personal information, including the right to:

• Request access to information we hold about you
• Request correction of inaccurate information
• Request deletion of information where legally applicable
• Withdraw consent where processing is based on consent
• Opt out of certain marketing communications
• Raise questions or concerns regarding the handling of your information

To exercise applicable rights, you may contact us using the details provided below.

Our services are primarily intended for businesses, professionals, and organizations.

We do not knowingly collect personal information from children where such collection is prohibited by applicable law.

If you believe that a child has provided personal information to us without appropriate authorization, please contact us so that we can take appropriate action.

We may update this Privacy Policy from time to time to reflect changes in our services, technology, business practices, or applicable laws.

Any updated version will be published on this page with a revised “Last Updated” date.

We encourage you to review this page periodically.